Privacy Policy

Privacy Policy
Cookie Policy
Terms of Use
Last Updated: March 2026

This Privacy Policy describes Our policies and procedures regarding the collection, use, and disclosure of Your information when You use Our website and services, and explains Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve Our services. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

INTERPRETATION AND DEFINITIONS

Interpretation
Words with capitalized initial letters have meanings defined under the following conditions. The following definitions apply regardless of whether they appear in singular or plural form.

Definitions
For the purposes of this Privacy Policy:

Company (referred to as “Company,” “We,” “Us,” or “Our”) refers to Pet Requiem, Dr. Wendy McCulloch, DVM.

Cookies are small files placed on Your computer, mobile device, or other device by a website.

Device means any device that can access the Service such as a computer, cellphone, or tablet.

Personal Data means any information that relates to an identified or identifiable individual.

Service refers to the Website and related services provided by Pet Requiem.

Service Provider means any third-party company or individual who processes data on behalf of the Company.

Usage Data refers to data collected automatically through use of the Service.

Website refers to PetRequiem.com and associated domains operated by Pet Requiem.

You means the individual accessing or using the Service.

COLLECTING AND USING YOUR PERSONAL DATA

Types of data collected.

Personal Data
While using Our Service, We may ask You to provide personally identifiable information including but not limited to:

– First and last name
– Email address
– Phone number
– Address, City, State, ZIP/Postal code
– Information regarding Your pet and requested services
– Any information voluntarily submitted through forms, calls, texts, or emails

Usage Data
Usage Data is collected automatically when using the Service and may include:

– IP address
– Browser type and version
– Pages visited
– Time and date of visits
– Time spent on pages
– Device identifiers and diagnostic data

TRACKING TECHNOLOGIES AND COOKIES

We use Cookies and similar tracking technologies to monitor activity on Our website and improve user experience.
Cookies may include:

– Essential Cookies
– Analytics Cookies
– Functionality Cookies
– Session Cookies
– Persistent Cookies

You can instruct Your browser to refuse all Cookies or indicate when a Cookie is being sent. Some portions of the Service may not function properly without Cookies.

USE OF YOUR PERSONAL DATA

The Company may use Personal Data for the following purposes:

– To provide and maintain Our Service
– To respond to inquiries and appointment requests
– To schedule and manage veterinary consultations and end-of-life care services
– To communicate regarding appointments and updates
– To provide after-care information
– To improve Our website and services
– To analyze website usage and trends
– To comply with legal obligations
– To protect against fraud or misuse

SMS TEXT MESSAGING

If You communicate with Us via text message, We may send messages regarding:

– Appointment reminders and updates
– Service-related communications
– Follow-up or after-care information
– Responses to inquiries

You may opt out at any time by replying “STOP.” Standard messaging and data rates may apply.

No mobile opt-in information will be shared with third parties for marketing purposes.

DISCLOSURE OF YOUR PERSONAL DATA

No Sale of Personal Information
Pet Requiem does not sell, rent, trade, or otherwise distribute Your personal information to third parties for marketing or advertising purposes.

We only share information with trusted service providers when necessary to operate Our website, communicate with You, schedule services, process requests, comply with legal obligations, or support the normal operation of Our business.

Any third-party providers We work with are expected to maintain appropriate confidentiality and security measures regarding Your information.

Service Providers
We may share Your personal information with Service Providers that help operate the website, process communications, schedule appointments, or analyze website traffic.

Business Transfers
If Pet Requiem is involved in a merger, acquisition, or asset transfer, Your information may be transferred.

Legal Requirements
We may disclose Your information when required to do so by law or when necessary to:

– Comply with legal obligations
– Protect the rights or property of the Company
– Investigate wrongdoing
– Protect user safety
– Protect against legal liability

RETENTION OF YOUR PERSONAL DATA

We retain Personal Data only for as long as necessary for the purposes described in this Privacy Policy and to comply with legal obligations.

TRANSFER OF YOUR PERSONAL DATA

Your information may be transferred to and maintained on computers located outside Your state or jurisdiction where data protection laws may differ.

By submitting Your information, You consent to this transfer.

SECURITY OF YOUR PERSONAL DATA

While We strive to use commercially acceptable means to protect Your Personal Data, no method of transmission or electronic storage is completely secure.

YOUR RIGHTS AND CHOICES

Depending on applicable law, You may have the right to:

– Request access to Your information
– Request corrections
– Request deletion of Your information
– Opt out of certain communications

Pet Requiem does not sell personal information.

CHILDREN’S PRIVACY

Our Service is not directed toward children under the age of 13. We do not knowingly collect Personal Data from children under 13.

USE OF EXTERNAL TOOLS ON OUR WEBSITE

Google Analytics
Our website may use Google Analytics or similar analytics services to help Us understand website traffic and improve website functionality.
Google Analytics may collect information such as:

– IP address
– Browser type
– Pages visited
– Time spent on the website
– Referring websites

Google Analytics uses cookies to gather information about website usage. Information generated by these cookies may be transmitted to and stored by Google on servers located outside Your jurisdiction.

You may disable cookies through Your browser settings or by using available browser plug-ins.

For more information regarding Google’s privacy practices, please visit: https://policies.google.com/privacy

Social Media and Advertising Pixels
Our website may use tracking pixels or similar technologies from social media or advertising platforms such as Facebook or Instagram.
These technologies help measure advertising effectiveness and improve marketing efforts. They may collect anonymous browsing and interaction information.

LINKS TO OTHER WEBSITES

Our Service may contain links to third-party websites not operated by Us. We strongly encourage You to review the privacy policies of those websites.
We are not responsible for the content, privacy policies, or practices of third-party websites.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

CONTACT US

Pet Requiem
Dr. Wendy McCulloch, DVM
917-509-0324 (call or text)
vet@petrequiem.com
PetRequiem.com

Service Area:
Manhattan, parts of Brooklyn, Queens, and the Bronx

Weekend & holiday appointments available

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