Privacy Policy
Pet Requiem LLC ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.petrequiem.com, or use our veterinary house call services in New York. By using our website or services, you consent to the data practices described in this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: If you choose to complete our consultation form, we collect your name, email address, phone number, and address details (street address, city, state, ZIP/postal code, province).
- Usage Data: Our website uses Google Analytics to collect information about how users access and interact with our site. This may include data such as your IP address, browser type, the pages you visit, and the time and date of your visit. Google Analytics helps us understand and improve our website experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Services: Personal information collected through the consultation form is used to respond to your inquiries, schedule consultations, and provide requested services.
- To Communicate with You: We may use your contact information to communicate with you about your appointments or follow-up on services.
- To Improve Website Functionality: Usage data collected via Google Analytics helps us understand website traffic patterns, enhance user experience, and optimize our site.
3. Disclosure of Your Information
We do not share your personal information with third parties, except:
- With Service Providers: We may share data with third-party providers who assist us in analyzing how our site is used (e.g., Google Analytics).
- Legal Requirements: We may disclose your information if required by law or to protect our rights or the safety of others.
4. Data Security
We take appropriate measures to secure your personal information. However, please note that no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute data security.
5. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Access, correct, or delete your personal data
- Opt out of receiving communications from us by contacting us directly
6. Data Retention
We retain your information only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law.
7. Changes to This Privacy Policy
We may update this policy as necessary. We encourage you to review it periodically for any changes. The "Last Updated" date at the top of this page indicates when this policy was last revised.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: vet@petrequiem.com
- Phone: 800-591-3071
